Frequently Asked Questions

General

Q. Why do I need FastMove?

FastMove is the app that makes it easy to move all your files, user profiles, settings, software and even drivers from one computer to another. It's perfect for configuring a new computer with all your stuff, syncing folders, and keeping data and settings the same on two or more computers.

Q. Which operating systems does FastMove work with?

A: FastMove supports Windows 7 - Windows 10, 32-bit and 64-bit versions. You can use it to move data between different versions of operating systems. In some cases, 64-bit apps may not be compatible with a 32-bit operating system. Whenever a problem like that arises, FastMove will tell you which apps couldn't be moved and why.

Q: Can I use FastMove to transfer data between Windows and Mac?

A: No. Currently, FastMove only supports Windows operating systems.

Q: Why do I need FastMove?

A: FastMove is the app that makes it easy to move all your files, user profiles, settings, software and even drivers from one computer to another. It's perfect for configuring a new computer with all your stuff, syncing folders, and keeping data and settings the same on two or more computers.

Features & Options

Q: Can I choose what I want to migrate?

A: Absolutely! You don't have to move everything from the old computer unless you want to. Use the checkboxes to select what you want to migrate and follow the app's prompts.

Q: What does the Sync Folders feature do?

A: Sync Folders is a sync tool that you can use both locally or between two computers connected to the Internet. Here's how to use it:

  1. Select two folders you want to compare
  2. FastMove will scan them and show you which files are different
  3. You can then select which files you want to copy between these two folders

Q: Can I transfer data using FastMove if my computer is offline?

A: No. FastMove transfers data over the network so both of your computers need to have an active connection.

Q: Can I migrate data from an HDD to an SSD using FastMove?

A: Absolutely! FastMove supports both drive types.

Q: When I migrate software using FastMove, does it also migrate license information?

A: No. Software licensing works in such a way that a license can't be migrated to another PC unless you have a multiple-PC license or your software supports license deactivation and reactivation. We recommend you to save your license keys and make sure you can reactivate your apps before you perform software migration.

Q: How can I be sure that the drivers transferred from my old computer will be compatible with the new one?

A: When FastMove prepares device drivers for migration, it checks driver properties for a list of compatible operating systems and only transfers compatible drivers.

Q: When I install a program on my PC, most of the time there are brand new registry updates and configuration files. Does FastMove create the same registry updates and files on the new PC?

A: When copying user software to a new PC, FastMove will only copy registry entries, folders and files created by the installer of this software. It will not remove any entries from the source PC.

Q: If I install OEM software requiring a license and I want to move that software to a different PC, will it still be available on the source PC or will FastMove remove it when it installs the software on the destination PC?

A: The software will still be available on the source PC because FastMove will simply COPY it to the target PC, leaving your source PC intact.

License & Registration

Q: What are the trial version limitations?

A: The trial version of FastMove allows you to migrate custom files and favorites for an unlimited number of times. You'll need to purchase the full version to migrate software, users, drivers, and sync folders.

Q: I want to uninstall FastMove from my current PC and install it on another one using my license key. How to do it?

A: If you ever need to reinstall the program or move it to a different computer, you can go to the "About" screen inside the program, make a note of your license key and then remove it. This will reset the key so that you can reactivate it on a new installation (this feature is limited to 3 times).

Q: Why is there an expiration date on my license?

A: When you purchase a FastMove license, the license unlocks the program forever, so that you can use it for as long as you want. As for the expiry date, it's set to show you the period during which you will be able to download free updates. Once the license expires, you can continue using your version of the program, but you will need to extend your license to continue getting updates and have access to email support.

Remember that each computer is assigned a unique license ID. Once activated, the software will not work on any other computer unless you either remove the key using the "About" screen in the program.

Q: I'm trying to register FastMove but it's not working. What to do?

A: There are a few things that may prevent the activation of the product, including:

  • Your UAC (User Account Control) settings in Windows Vista, Windows 7, Windows 8 and Windows 10. When that's the case, simply close Easy Duplicate Finderâ„¢, then right-click on its shortcut on your desktop and select "Run as administrator". Then proceed to register the program.
  • Your firewall or anti-virus programs may be preventing changes to your computer. Even ones you want to make such as registering your product. Try disabling your security software temporarily and proceed with product registration.

Troubleshooting

Q: I'm trying to install FastMove but my computer won't let me. What to do?

A: Most likely, your computer needs you to run the installer as Administrator. Here is how you can do that:

  • Right-click on the fm_setup.exe file
  • Select "Run as Administrator..."
  • Follow the setup instructions.

Q: I accidentally closed FastMove during data transfer. Will any of the files become corrupted because of that?

A: Don't worry, your files and other data are safe. When you accidentally close FastMove during data migration, it will simply cancel the process and go back to the welcome screen where you can start data transfer again.

Q: I was about to install FastMove but I received a warning from my firewall that FastMove was attempting to access the network.

A: FastMove is a network tool, which means that it needs access to your network to work properly. Access to local area network is needed for the app to establish communication between source and target PCs. Move to your firewall's whitelist.

System requirements
  • Windows 7/8/10, 32 and 64-bit
  • CPU: 400 MHz or higher
  • RAM: 128 MB or more
  • Hard Drive: at least 50 MB of free space